Here’s your rewritten Shipping & Delivery Policy with all instances of “Ferns N Petals” → “Rehana Events”, “FNP E Retail Private Limited” → “Rehana Events and Birthday Services FZ-LLC”, and “FNP” → “Rehana Events” replaced and the language polished for a professional finish:
Shipping & Delivery Policy
You agree to pay the price applicable and displayed for the product or service on our Website at the time you submit your order, along with any delivery fees for the selected delivery service, and any applicable taxes (as defined below). You will be solely responsible for the payment of all taxes (other than taxes based on Rehana Events’ income), fees, duties, and other governmental charges, including any related penalties and interest, arising from the purchase of products and services not withheld by Rehana Events.
All payments made are non-refundable (except as expressly stated in these Terms and Conditions). Rehana Events reserves the right to charge late fees on any overdue payments required to be made by the customer. Such late fees shall be equivalent to the higher of:
a) 1.5% (one point five percent) per month on the unpaid balance; or
b) The highest rate prescribed under the applicable law.
You further agree to pay for all collection costs, attorney’s fees, and court costs incurred in the collection of past-due amounts.
A “Convenience Charge” may be levied by Rehana Events for facilitating the selection and booking of products or services for delivery, without the need to visit our physical store. This charge covers Rehana Events’ internet, system maintenance, and operational handling costs.
Such Convenience Charges are correlated to the total order value and will be displayed at checkout before completing your purchase.