Privacy Policy
Note: This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers, etc. available on the Website of Rehana Events and shall be read in conjunction therewith.
Rehana Events and Birthday Services FZ-LLC, a company incorporated under applicable laws and having its registered office at Flat No: G-1, 122-8 Street, Al Baraha, DM.6, Residential Flat, P.O. Box: 0, Dubai, UAE (hereinafter referred to as “Company”/“we”/“us”/“our”/“Rehana Events”) is committed to protecting personally identifiable information including sensitive personal data (“Personal Information”) collected from you in the course of your access to and use of the Company’s website (www.rehanaevents.com) (referred to as the “Website”).
Rehana Events endeavours to collect, process, and treat the Personal Information of its users in compliance with the provisions of the Information Technology Act, 2000 (“IT Act”), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws as amended from time to time (collectively referred to as “Data Protection Laws”).
This Privacy Policy represents the sole, authorized statement of Rehana Events’ practices with respect to the collection of Personal Information through the Website and the manner of use of such information by Rehana Events.
CONSENT
Please read this Privacy Policy carefully before proceeding. By using the Website and providing your Personal Information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.
If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use such information in accordance with this Privacy Policy.
If you do not agree with the provisions of this Privacy Policy, please do not access or use the Website.
Note: Our Privacy Policy is subject to change at any time without prior notice. To ensure you are aware of any updates, please review this policy periodically.
SCOPE OF THE PRIVACY POLICY
This Privacy Policy describes the information that Rehana Events, as part of its normal operations, collects from you, stores, uses, and protects. The purpose of this Privacy Policy is to outline and help you understand the various guidelines and procedures followed by Rehana Events when collecting, storing, utilizing, disclosing, or otherwise dealing with any Personal Information. By using the Website, you agree to be legally bound by this Privacy Policy, which shall take effect immediately upon your first use of the Website.
Further, the Website may contain hyperlinks to websites operated by parties other than Rehana Events, over whom Rehana Events exercises no control. The Website may also contain social media plug-ins. This Privacy Policy does not apply to the practices of such third-party websites or social media platforms. Such third-party/social media websites may place their own cookies on your device, collect data, or solicit Personal Information. Rehana Events is not responsible for the privacy practices or content of such websites.
INFORMATION COLLECTED BY REHANA EVENTS
Rehana Events primarily collects and stores Personal Information as provided by you during your access and use of the services offered on the Website. Such information may include your name, phone number, e-mail address, date of birth, account credentials (username, password), and device details such as preferences, location data, time zone, and more.
The primary goal in collecting this data is to provide a safe, efficient, smooth, and customized user experience.
In addition, during your visit, Rehana Events may collect anonymous information from sources such as server logs, cookies, and pixel tags. This can include data about the pages you visit, the device used, device identifiers, operating system, language, region, network information, etc.
USE AND DISCLOSURE OF COLLECTED INFORMATION
When you provide Personal Information while using the Website or making purchases, Rehana Events uses such information for:
- Fulfilling orders, processing payments, managing licenses, and subscriptions.
- Providing customer support, responding to inquiries, and improving user experience.
- Complying with legal obligations such as tax or regulatory requirements.
- Sending you promotional offers or updates based on your preferences and past orders.
In the event that another company acquires Rehana Events and Birthday Services FZ-LLC through merger, acquisition, or other transaction, the Company reserves the right to transfer all data, including Personal Information, to the acquiring entity. The privacy policy of such acquiring entity shall thereafter govern the use of such data.
COMMUNICATIONS FROM THE WEBSITE
We may occasionally send you updates on new products, services, promotions, and newsletters. You may unsubscribe anytime by contacting us at support@rehanaevents.com.
We may also send you service-related notifications (e.g., temporary maintenance alerts).
SECURITY OF PERSONAL INFORMATION
Rehana Events takes all reasonable precautions to ensure your Personal Information is stored in a secure environment protected from unauthorized access, modification, or disclosure.
We employ robust organizational and technical security measures, including encrypted storage and secure servers.
If you suspect misuse, unauthorized access, or loss of Personal Information, please contact our Grievance Officer immediately (details provided below).
While we strive to protect your data, Rehana Events cannot guarantee absolute security against all unauthorized intrusions. We urge you to safeguard your account credentials and log out from shared devices after use.
We do not sell, rent, trade, or lease any Personal Information collected from you.
SHARING OF PERSONAL INFORMATION
We may share your Personal Information with:
- Our affiliates and group companies under Rehana Events and Birthday Services FZ-LLC;
- Employees, vendors, or professional advisors working on our behalf;
- Service providers assisting in hosting, analysis, or security functions.
We may also disclose information if:
- Required by law or regulatory authorities;
- Needed to prevent fraud or unauthorized access;
- Necessary for maintaining Website integrity and security.
ACCESS AND RETENTION OF PERSONAL INFORMATION
You may contact the Grievance Officer to:
- Access or correct your Personal Information;
- Withdraw consent to its use; or
- Request deletion after the purpose of collection has ended.
We retain Personal Information only as long as necessary for the purpose collected or as required by law. Upon expiration, data is deleted or securely anonymized.
USER RIGHTS (EU & CALIFORNIA CITIZENS)
If you are located in the European Union or California, you have certain rights under GDPR, CCPA, and CPRA, including the right to access, correct, delete, or restrict the processing of your Personal Information, as well as to withdraw consent and opt out of marketing communications.
For all such requests, contact support@rehanaevents.com.
CONTACT AND GRIEVANCE OFFICER
For questions, concerns, or to exercise your data rights, please contact:
Grievance Officer
Rehana Events and Birthday Services FZ-LLC
Email: support@rehanaevents.ae
Contact Number : +971503253088
Address : Flat No: G-1, 122-8 Street, Al Baraha, DM.6, Residential Flat, P.O. Box: 0, Dubai, UAE